One of the reasons for writing this blog has been to disseminate unbiased information about personal finance to an interested audience. I want to share knowledge on personal finance topics and make a difference in the world for those who are struggling with their finances. There would obviously be other sources for this information, e.g., schools – which utterly fail at teaching very practical knowledge on personal finance for a variety of reasons or e.g., banks – which utterly fail to deliver unbiased personal finance information. I want to focus on the latter today and analyze why banks are doing so poorly at catering to their customer needs.