Have banks lost sight of their customers?

Have banks lost sight of their customers?

One of the reasons for writing this blog has been to disseminate unbiased information about personal finance to an interested audience. I want to share knowledge on personal finance topics and make a difference in the world for those who are struggling with their finances. There would obviously be other sources for this information, e.g., schools – which utterly fail at teaching very practical knowledge on personal finance for a variety of reasons or e.g., banks – which utterly fail to deliver unbiased personal finance information. I want to focus on the latter today and analyze why banks are doing so poorly at catering to their customer needs.

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